These “Terms and Conditions” apply to Users or anyone browsing any of the Penha Longa Resort publications websites.
This document is intended to clarify the users of our online platform with respect to the data we collect about them, the reason for the collection, and the options we make available to the holders of such data to access, correct or delete the information.
Because the security and privacy of the data assume a high importance for Penha Longa Resort, the collection and processing of the data are always made after a consent has been given by the holder thereof.
When a user registers on the website http://www.penhalonga.com/pt they are requested a set of data, namely, email, password, nickname, name, surname, date of birth, gender, zip code. This information is essential to guarantee the registration process and provide a personalized service, with the degree of exigency and thoroughness that Penha Longa Resort intends to provide to its customers.
Penha Longa Resort obtains technical information from the user's device whenever they visit the Website. Information is obtained through the Internet browser and refers to the IP address, operating system and Internet search engine used, screen resolution and reference websites.
When a user accesses the Penha Longa Resort website using a social network log-in, they are allowing the social network to share some of their data (name, profile picture, email address, date of birth and location) with the Penha Longa Resort. During the log-in process you can choose which information you want to share with Penha Longa Resort.
Cookies are text files sent by websites visited by users that can be stored on your computer or smartphone when you visit one of our Websites for the first time and that allow us to identify your device the next time you visit one of our Websites. As such, Cookies do not identify the user, but only the computer used. This will allow us to improve your browsing experience, for example by helping us to associate your equipment with your preferences or to provide you with content that we believe may be of interest to you.
Cookies collect only general information, such as how you arrived at our Websites and how you browse the website (for example, your mouse movements within the page and mouse clicks), but does not collect information about the user.
Penha Longa Resort uses three types of cookies:
Both simple and persistent cookies can be used in the emails we send. Users may at any time delete or block the receipt of cookies. Most web browsers allow you to set personal preferences for cookies. The way this process is done depends on the web browser you use. Please refer to the “Help” function of your web browser. If you choose not to allow the use of simple cookies, you may not be able to use our websites or certain features of our HTML email messages.
We use the information we collect in order to:
We do not share personal information with companies, entities and individuals external to Penha Longa Resort, except when required by law or court order, or if we are given an express authorization to do so by the data holder, in which case we will first tell you what the recipient entity of the information is and the reason for the transmission.
You have the right to access, update, correct, eliminate, limit and oppose to the processing of your data.
Using the same means, you may at any time withdraw the consent you have given for the processing of your personal data, without that affecting the legality of the processing hitherto carried out, based on the consent you have previously provided.
You also have the right to file a complaint regarding the processing of your data with the Portuguese National Commission for Data Protection (CNPD).